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Private Jobs / Private Sector
Sarvodaya Hospital Hiring for Front Office / Guest Relations Executive at Delhi, Delhi Full Time
Roles and Responsibilities :
To greet visitors and patients, determine their needs and guide them accordingly.
To answer queries and to provide information directly to the person or on the telephone.
For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patients relatives when the patient is placed on the critical list.
To make future reservations for patients
Guiding relatives of patients to their rooms during visiting hours
To maintain and prepare files, records and reports.
Feeding data into the computer
Dispatch of lab reports.
Coordination with all counters.
To courier patient report dispatch and handling of MIS reports
Handle grievance
Explain hospital regulations to patients, concerning visitors and visiting hours
To arrange for escorting patient to room or ward station
To sort mails and deliver messages
To greet visitors and patients, determine their needs and guide them accordingly.
To answer queries and to provide information directly to the person or on the telephone.
For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patients relatives when the patient is placed on the critical list.
To make future reservations for patients
Guiding relatives of patients to their rooms during visiting hours
To maintain and prepare files, records and reports.
Feeding data into the computer
Dispatch of lab reports.
Coordination with all counters.
To courier patient report dispatch and handling of MIS reports
Handle grievance
Explain hospital regulations to patients, concerning visitors and visiting hours
To arrange for escorting patient to room or ward station
To sort mails and deliver messages