GM – Messaging Infrastructure
Screen Magic Mobile Media Pvt Ltd, is a trusted messaging leader for businesses around
the world, with a global customer base spanning several industries, ranging from small and
mid-size businesses to large global enterprises. We’re looking for a GM-Messaging
Infrastructure, with proven experience in a similar role in the Telecommunications industry.
Please visit www.sms-magic.com for more information about the company.
Job Overview
As our GM-Messaging Infrastructure, you will find the best carriers for routing our customer’s
SMS/Whatsapp traffic, to meet the expected criteria of cost, delivery, and quality of service.
You will work out win-win deals and relationships with CpaaS providers and partners. You
will bring innovation to our products by adding new message channels and capabilities. You
will provide business requirements to technical teams for building/scaling the Messaging
Infrastructure.
Key Responsibilities
Your key responsibilities will include negotiating rates, delivery and service with carriers for
our messaging traffic. You will build relationships with key messaging carriers and apps/App
providers like Whatsapp, Apple, Google etc. You will provide key insights and market news
to Product & Marketing teams. You will work with the Marketing department to create
Customer knowledge & awareness campaigns. You will create Business Requirement
Documents and Product Requirement Documents for new Messaging features and
capabilities.
We expect you to be an excellent communicator, team player, and collaborator with great
relationship-building skills. Goes without saying that you will be customer-focused and driven
by technology & data, and have exceptional analytical skills.
Your competencies will include the following:
Essential:
To know & understand the Messaging landscape at the back of your hand
Used to business development/interconnect deals with CpaaS/Telecom companies
Brings Network of CpaaS and messaging providers
Negotiator
Technical Skills:-
SMS Infrastructure – Technical and business knowledge
Messaging Insights and Analytics
Messaging Industry trends, Competition and future scenarios
Desired:
Product Background (build products in SMS, Messaging, CpaaS space)
Product Marketing
Prior experience in International business, working on interconnect deals with International
operators/cloud Telephony Companies or Carrier Relationships Management and / or
Product Management would be preferred
Your Key Results Areas will be:
New Features/Capabilities Introduced (vs Planned)
SMS and Messaging Coverage (Customer Requests Vs Delivered)
Budget Vs Actual – SMS Costs (Unit costs, Contribution and overall Margin)
Profit & Loss – Messaging business
Qualifications & skills:
Degree in Engineering or MBA or a related field
Relevant experience of 8+ years, overall experience of 14+ years
Reporting to: CEO
Job Location: Remote, with regular travel to Pune
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