Location: Remote (North America Timezone)
Requirements:
Bachelors degree in any field
Excellent communication skills
Proficient in spoken/written English
2+ years experience in chat, phone, and email support
Ability to work independently without supervision
Responsibilities:
On-board new customers
Approach customers for feedback
Conduct customer satisfaction surveys
Gather and analyze requirement feasibility
Handle special requirements from customers
Interact with customers on chat/phone/email
Answer customer questions and resolve issues
Work with the QA team to ensure timely delivery
Build and send quotes as per customer requirements
Please send your udpated resume to jobs@scribie.com with the subject as SC/CS/1 to apply.
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