Shell Hiring for Hse Ims Process Analyst at Chennai, Tamil Nadu, India Full Time

Job Description

The Role

HSE Incident Management System(IMS) & Process Analyst General The Safety and Environment Business Systems team acts as the business owner for the global HSSE IT systems including the HSSE Incident Management system (Sphera Cloud). This role supports all of the Group Businesses in the use of Sphera Cloud(SC) and the delivery of HSE Incident Reporting, working closely with the Reporting Teams and HSE focal. Sphera Cloud is the global application for HSSE Incident Management in Shell. HSSE Incidents can be entered by anyone of our approximately 100K staff and is also made available to contractors. Reporting is run through centralized reporting teams. The Business Systems team works, with the businesses, to identify opportunities to improve Learning from Incidents (LfI) through ensuring high data quality on entry (first time right), efficient and effective reporting systems and processes. The vision is for one version of the data at the required accuracy and quality; simplified standardized and automated processes; with standard systems supporting first time right data entry and efficient reporting; and improved analytics and insight capabilities. Purpose As an analyst and super user to the HSE Incident management system, you will provide expertise and support to all Shell businesses around the world on the use of Sphera Cloud. The position provides guidance to others across the group who are leveraging the system for reporting and LfI purposes. This includes focus on encouraging employees within the company to leverage existing capabilities; streamlining and improve processes and improving quality. Identify, design and test opportunities to improve the functioning of Sphera Cloud for all business operations via collaboration with the business representatives and the IT department. Support changes to SC to keep the system aligned with ongoing business changes like re-organizations and changing HSSE reporting requirements. Work to maintain SC, ensuring supporting information is kept up to date and that the system is aligned with the latest business requirements and structure. Liaise between the Businesses and the IT organization supporting SC, to support the resolution of operational problems. Support in the management and communication of upcoming system changes to the organization. Establishing strong relationships is essential, across a broad set of global stakeholders. This must be supported by strong communication skills. Accountabilities:
Amongst the key accountabilities, the Incident Management System and Process Analyst is to: Support business use of the system and processes

• Act as super user and document system requirements and test changes
• Provide needed instructions and assistance on how to setup SC.

Maintain Incident Management and Reporting processes

• Ensure SC supports the HSSE performance reporting requirements
• Ensure SC supports the HSSE incident management processes in the business
• Maintain the business user documentation/training material on SC
• Support and maintain the standard HSSE performance reports and analytics
• Keep the system aligned with business changes (re-organization, PMR changes..)

Stakeholder Management

• Support the global business gatekeeper network
• Facilitate the bimonthly Operational Network meeting with the global representatives to discuss improve FIM

Change Management

• Analyze impacts of changes and ensure impacts are tested and understood across the businesses. Ensure that changes align with the Vision for HSE Reporting
• Support the businesses to manage upcoming system changes via communication material and planning
• Work with the businesses on implementing changes across the global organization

Improve the processes and system

• Look for opportunities to improve delivery of the vision.
• Find solutions within the standard functionality of SC that support different local business processes
• Share good practices from other sites and Class of Business.
• Support and advise on execution of improvement and change projects.

Operate as an Interface to IT

• Translate HSSE terminology into IT requirements and vice versa
• Support the IT organization in understanding the business impact of bugs and help identifying temporary workarounds

Dimensions:
Communication with the HSSE reporting Teams and Site Process Focal Points will be a key part of the role. Specific complexity may come from the different business requirements applicable in the various operations.
You will be working with stakeholders from many cultures and countries and will need to be effective working virtually. Work pattern is standard 40/5. Flexibility will be required in order to maintain relationships, with some evening meetings required. Leave to be carefully planned to ensure team availability during quarterly reporting Experience and Qualifications:

• 4-8 years work experience in a relevant field
• Technical Bachelor degree.
• Knowledge of HSSE incident management process, and incident classification, investigation and reporting
• Awareness of HSSE & SP Control controls and HSE incident investigation and learning technique
• Business analysis techniques
• Understanding of business intelligence solutions (e.g. Business Objects, Spotfire, PowerBI)
• Data management and data analysis experience
• Experience of systems testing and implementing small process changes
• Experience of working in a virtual team
• Demonstrate external focus
• Proficient in the use of standard Microsoft applications, particularly excel

Key Competences Required:

• Self organized with a structured and disciplined approach to work activities
• Delivery focused and tenacious
• Service oriented mindset
• Interpersonal & influencing skills
• Able to communicate clearly, both written and oral
• Knowledge of change management practices
• Ability to work in a global matrix organizational environment, influencing people and delivering results, usually without having formal authority or line responsibility.

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.