Shell Hiring for Sr. Support Engineer -Time and Abs at Bangalore, India Full Time

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

December 15, 2021

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

If you are passionate about using technologies to deliver/maximize business value, translate business requirements to functionalities, and working on innovation to improve user-experience, then you can be one of us!

You will work in a virtual team of global HRIT DevOps organization, responsible for providing HR System Support to all Shell employees, external candidates, and extended enterprise, on implemented HR SaaS solutions (Workday).

You will be part of Workday Technical DevOps team, supporting Workday Integrations/Reports that is an integral part of Core HR, TRP, LRN, T&A, COMP and BEN modules.

You will be deeply involved in end-to-end system features implementation, from design, configuration, testing and defects resolution to post deployment maintenance and troubleshooting. You will be required to understand both the technical and business side of HRIT processes, to deliver greater business impact and improved employee experience in a more affordable way.

Accountabilities:

• Actively contribute to value delivery through “One Team – One Goal”, “Self-Organizing” and “Continuous Improvement” agile principles. We operate with strong emphasis on teamwork and close collaboration across all roles and functions

• Troubleshoot issues in Workday landscape & integrations to multiple systems – deploying fixes and/or working with other systems support teams to identify/deploy fix

• Monitor end to end Workday landscape using monitoring tools, investigate and pro-actively fix systemic issues either through system changes or working with other systems support teams

• Ensuring integrity of the end-to-end landscape, data flows and integrations with connected systems throughout the change and deployment lifecycle.

• Have a solid understanding of user needs – capture/clarify requirements to enable impact analysis and delivery of committed change requests in Workday through sprints

• Exercise robust end to end testing (both positive and negative) and without interruption to the end users.

• Assess vendor releases – including engaging with relevant stakeholders to identify and manage impact

• Stay up to date with Workday Product development and Community, utilizing best practices and technical documentation available

• Engage on daily basis with colleagues from HRIT DevOps Team (Product Owner, Scrum Master, DevOps Analysts, DevOps Engineers, security, Information Risk Management (IRM) & other IT and HR areas specialists) and actively participate in scrum ceremonies

• Support backlog refinement, spring planning and delivery of committed work, by providing technical suggestions, estimating required effort, identifying risks and dependencies, and surfacing impediments.

Dimensions:

• Virtual working in a global environment with culturally diverse teams and across many organizational boundaries (HR and IT)

• Part of the matrix organization – working directly within HRIT DevOps Team whilst remaining connected to relevant IT Community

• Work closely with relevant stakeholders from ITSO, IT Competency Centers, HR Operations, HR Centre of Excellence, HR in the Countries, and other functions

• Managing multiple delivery priorities, multiple demand requests and complex issues

Mandatory Skills:

• Any Graduate

• Overall 9 – 13 years of experience in IT

• Extensive technical knowledge & configuration skills in Workday Time and Absence Module

• Minimum 3-4 yrs. of Experience supporting or implementing Workday time tracking and absence configurations

• Global Time Tracking and Absence experience (Preferred)

• Knowledge in gathering requirements, design, prototype, and testing of Workday Time Tracking and Absence solutions according to business requirements,

• Knowledge in Absence Plans, Time Entry Templates, Time Calculations, Time Entry Codes, Eligibility Rules, Accrual Calculations, Business Processes, Custom Reports, Calculated Fields, and EIBs

• Good to have knowledge and understanding of Workday release management,

• Good to have Knowledge and expertise in Workday’s Tools such as Enterprise Interface Builder (‘EIB’), OX & Workday Report Writer

• Strong and proven problem solving, troubleshooting and analytical skills

• Ability to work in a team oriented, collaborative environment, fast paced and handle planned and unplanned responsibilities

• Influencing and showcasing stakeholder management skills

• Working with both in-country and remote teams

• Demonstrate Business Analysis and Requirements Engineering/Discovery

• Being knowledgeable in agile methodologies such as Scrum

• Being proficient in Excel, PowerPoint & Visio

• Being competent in the English language (both written and verbal)

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.