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SHL Managed Services provides Recruitment Process Outsourcing (RPO) services and Outsourced assessment administration and delivery in employee performance and development programs utilizing the SHL’s extensive suite of Assessments, Platforms, Best Practices and Consulting services.
As a Managed Services Quality Assurance Representative you will have variable responsibilities and accountability across the MS operations including but not limited for the quality and accuracy of all project milestones, client specifications, project timelines and online systems. You will be responsible for the day-to-day and strategic management of the quality assurance of all MS projects, detection of problem areas and mitigating future issues/risks and will be in charge of planning and performing corrective actions. You will be required to work closely with the MS Management team to identify training requirements, system, process and workflow issues and enhancements and would be expected to support coaching and being a role model of the MS teams to ensure efficiencies, quality and excellent customer service.
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About Us
We anticipate, and help organizations solve, their most pressing talent challenges. Our science and technology maximize the potential of people through data driven insights, an unmatched portfolio of products, engaging experiences built on science and global expert services. From Talent Acquisition through Talent Management we create diverse, agile, and innovative workforces across the globe. We need highly motivated people to join our dynamic global team. We’re driven by Strong Connections, Curiosity, Fearless Innovation, and Impact.
What SHL can offer you
Our mission is to maximize people’s potential.
At SHL, we love what we do and the good it creates for our customers and our people, it’s our obsession. Our culture is inclusive; we embrace diverse perspectives and collaboration to drive forward innovation and growth.
We build strong relationships based on honest conversations, ongoing feedback and a healthy dose of fun.
We challenge, inspire and develop each other, which empowers us to own our destiny and our careers.
We support each other – always. If this is important to you, consider a career at SHL.
SHL is an equal opportunity employer.
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