SIDDHI LAXMI MOTORS Hiring for Senior Customer Service Advisor at Angul, Orissa Full Time

• Greet and develop an ongoing relationship with customers
• Help customers care for and maintain their vehicles
• Set up service appointments that align with the customer and technicians’ schedules
• Serve as liaison between the service manager, shop foreman, parts personnel, technicians and warranty administration
• Support dealership goals for service by generating high sales of services and parts
• Identify repeat repairs in customer’s best interest
• Work with technicians to determine necessary repairs and possible alternatives to cut costs for the customer
• Administer new and used vehicle warranty repairs in accordance with warranty specifications
• Write and verify accurate repair orders and include supporting documentation
• Supervise cleaning and preparation of new and used vehicles
• Contact customers to keep them in the loop throughout the repair process and communicate when the vehicle is ready for pickup

Work Experience:

0 – 3 YERS Experience need

Education :

Graduate / B.Tech & DCA/PGDCA

Job Type: Full-time

Salary: ₹8,000.00 – ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Angul: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Odia (Preferred)

Speak with the employer
+91 8093249040