Full Job Description
Overview
Transfer as a Service is an infrastructure used in SHS. It is a secure managed file transfer solution that streamlines the exchange of data between systems, employees, customers, and trading partners. We have customized GoAnywhere Managed File Transfer product to fit into our portfolio.
The ideal candidate for this role will have experience in GoAnywhere Managed File Transfer product along with at least 5 years’ experience in working with Web Servers and Database servers (Apache), Web Application Servers (e.g., Apache Tomcat, MySQL). 2 years’ experience with at least two of the following technologies Load Balancer, Web Application Firewall, Proxy Servers, Reverse Proxy, Content Delivery Network. Understanding of Interaction between Web Browser and Web Server (e.g. HTTP Headers), Domain Names Service, Server Certificates and Basic Network Knowledge (routing, firewall)
Task and Responsibilities:
Develop any/all necessary services for the infrastructure frameworkWork closely and in partnership with various operational support teams, development teams, project managers, vendors, and internal clientsEnsures developed services comply with established CERT governance rules, maturity, and monitoring.Act as last level of escalation on the technical services team for all system/middleware/data transfer issues and assist in incident resolution and problem managementCollaborate with the development teams on the platform and provide recommendations and guidance on solutionsProvide technical leadership and guidance on the use of data transfer services in the large-scale development of microservicesWorks within the team to develop and maintain service policies, procedures, and standardsManage, maintain, and monitor our Go Anywhere MFT Servers, Web Application Servers, Reverse Proxies, Web Application Firewall and Database Servers, Scheduled Tasks and Data Transfers (HTTPS, FTPS, SFTP, Open FT, Windows-based and Linux based)Check, control, modify and apply security settings (following the principal of least privileges, document deviations) on operating system, service, job and application levelShare knowledge across the team regarding workarounds, resolutions, and solutions as well as new technologiesTroubleshoot and analyze incidents for services, applications or jobs running on our systemsAnalyze and solve problems for services, applications or jobs running on our systemsFind, work out, test, check out consequences of workarounds, resolutions, and solutionsCheck, clarify, implement, and test service requests for services, applications or jobs running on our systemsCheck, clarify, manage, test, implement and monitor change requests related to our systems or services provided by us (e.g. web server software)Support implementation of change requests related to services, applications or jobs running on our systemsMonitor services, applications and jobs running on our systems by using our Event Management Systems (Nagios, PRTG, Azure Monitor)Create and maintain documentation for all servers, services, applications, and jobs running on our systemsIdentify and assess the current mode of operation and design and document the infrastructure and provide service improvement plans
Qualifications:
Overall 6+ years’ experience in Cloud Technologies and recent 2 years particularly in Go Anywhere MFT ServersBachelor’s Degree in Computer Science or related field or equivalent experience.
Competences and Behaviors:
Highly self-motivated with the ability to identify areas of focus and tackle new challenges with or without directionMust be able to communicate effectively and build solid relationships with individuals at all levels, in multiple geographies and business functionsStrong oral, written, and presentation abilities – able to convey risk to all levels of the business, from C-level executives to operations and development teamsStrong business acumen with the ability to build business cases for technology initiatives and to effectively communicate the value proposition to non-technical stakeholdersDemonstrated ability to work under pressureAbility to work within a dynamic and fast paced international environmentAbility to build rapport with other team members and relevant teamsVery good communications and negotiations skillsTechnically innovative, able to express technical and non-technical concepts in clear verbal and written EnglishVery good skills to document complex concepts in a comprehensive, yet readable mannerEncourages people to be open and share their viewsAbility to use own initiative to solve technical problems, considering a range of options that meet the needs of all stakeholdersTakes responsibility for projects and strategic initiativesDemonstrate clear and measurable results through the development of KPIs, goals and milestones, delivery FocusedAmbitious and competitiveDrive innovation and best practiceStrive for standardization and simplification in all aspects of work
Soft Skills Requirements
Leadership (+)Collaboration & Customer Orientation (++)Intercultural Sensitivity (+)Value Orientation (+)Ability to multi-task and handle multiple assignments simultaneously, while focusing on delivery qualityAbility to use initiative when neededQuick learner and efficient, ability to get into new technologies and architectures.Ability to work autonomously led by objectivesAbility to work analyticallyWillingness to learn continuouslyAbility to apply acquired knowledge.Ability to communicate with various stakeholders (Service Provider, Application Management, Technical Management, Business Partners, Business)
Organization: Siemens Healthineers
Company: Siemens Healthcare Private Limited
Experience Level: Experienced Professional
Job Type: Full-time
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