SIVA MOTORS ROYAL ENFIELD Hiring for Sales Executive at Virudhunagar, Tamil Nadu Full Time

Job Description – Walk in Sales Executives

Job Title:

Walk in Sales Executive

Job Holders Name:

XYZ

Department:

Sales

Position Type:

Full-time

Reporting To:

Sales Manager

Job Description:

• Primary Responsibilities
• Vehicle Sales
• Exhibit RE behavior code guidelines, exhibit deep understanding on auto industry especially 2-wheeler segment and of history of Royal Enfield & its product range
• Receive all enquiries in the store.
• Make sure that the customer receives a warm welcome at the showroom, is made comfortable and is offered appropriate refreshments
• Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy an RE
• Demonstrate strong product and customer understanding to build trust and offer customers the right products from the portfolio
• Facilitating test rides in store and at home/office
• Engage customers on riding initiatives of RE/ dealer and other in use elements
• Check for finance requirements, cross selling opportunities for gears and accessories from the customer
• Guide the customer through the complete decision making process all the way from enquiry to the booking
• Showcase strong customer orientation and ensure the customer has a RE brand experience through the sales process, right from first contact to booking
• Ensure achievement of monthly sales targets set in line with dealership sales appendix
• Drive sales for the dealers by selling profitably and maximizing value added services sales
• Assist the CRE sales in carrying out lost case analysis
• Process Adherence
• Plan and manage all system level reporting and documentation requirement as per RECODE
• Ensure data capture as per RECODE
• Update and maintain the RECCE tablet with latest information on products, usage and riding initiatives
• Customer Satisfaction
• Own the customer satisfaction scores for the sales process
• Ensure presence and owner ship of the customer vehicle sales
• Conduct home visit if required to drive customer satisfaction
• Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, etc.
• Relationship
• Manage relationship with the key existing customers, who have influence in the community, post sales cycle to build engagement and long term relationships
• Recruitment profile: Educational Qualifications: Graduate/ 2 year diploma
• Industry: Auto 2 / 4 wheeler, Consumer Goods/ Insurance/ Banking/ , Retail Minimum experience: Fresher Profile: Passionate about bikes and RE. Aptitude for sales and ensuring customer experience Passions/ Interests: Interested in Riding, travelling and exploring Competencies:

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Communication & selling skills * Multi-Tasking, time management & prioritizing

• Customer Relationship Management
• Business and Sales Process
• Product Knowledge
• Planning and Organizing, Operational Excellence, detail orientation
• Initiative
• Objection Handling

Job Types: Full-time, Regular / Permanent, Fresher

Salary: Up to ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Virudhunagar – 626001, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

License/Certification:

• 2 Wheeler Licence (Preferred)