Full Job Description
As Front Office Host, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.I will fully embrace, implement and safeguard the Wellness overall philosophy, concepts and programs that are the pillars of wellness such as Eat With Six Senses. I will safeguard the programs such as Sleep With Six Senses and Grow With Six Senses and make sure that this program and all other brand initiatives are fully embraced within the Rooms department. All aspects of these wellness initiatives will be adopted and implemented throughout the operation.Sustainability is at the core of everything we do at Six Senses. As Front Office Host, I will ensure all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic by 2022, social responsibility and all other practices documented in the Sustainability Guidelines are followed in the department to maintain a harmonious and sensitive approach to our environment and cultural surroundings.In this role, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional guest experience, products and services within brand operating standards. I will ensure that all set policies, procedures, best practices are in place and rigorously enforced.I will support the Front office team and focus on the rejuvenation of the guest experience. Experiences, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.I will work in partnership with Front Office, F&B and other departments to ensure guest needs are determined /met and oversee the overall smooth operation of guest experience.I will have a thorough knowledge of all facilities and services offered by the resort and understand the hotel policy on guaranteed reservations and no-shows. Qualification : To execute the position of Front Office Host, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Hospitality, Hotel or Business Management and more than one years’ experience in a similar hotel operational role. Accommodation Provided : Yes Benefit : Local Six Senses Benefits Job Code : SSFBW HR Contact : Six Senses Fort Barwaracareers-fortbarwara@sixsenses.comJob Type: Full-time
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