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Manage staff by assigning and delegating tasks as needed
Develop protocols and procedures to improve staff productivity
Act as a liaison between patients, their families and additional care staff
Plan and manage the clinic’s budget and approve payroll
Perform quarterly and and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
Recruit, hire and coordinate the training of new staff members
Design and implement business strategies to help the clinic meet organizational goals
Coordinate the training of new staff members
Design and implement business strategies to help the clinic meet organizational goals
Responding to customer queries on Whatsapp
Responding to customer posts/comments/queries on social media
Making calls to the customers for resolving queries or appointments when required
Sending and reporting daily leads report
Making sure to follow all the SOP as per company standard that needs to be maintained in the chats/on the calls
Resolving every query that gets registered
Conversion of customers checking in for inquiries

Qualifications Required:

Aptitude to excel
Prior experience working in a clinic in leadership roles
Fluent in English & Malayalam
Must be customer service oriented and prepared to liaise with patients, their families and other care providers
Extremely organized and detail oriented
Ability to delegate tasks as needed
Ability to spend long periods of time sitting at a desk

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Cannanore, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Any experience in leadership roles?

Language:

Skin Sense Hiring for Clinic Manager (only Female candidate) at Cannanore Full Time

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