Snecrv Retails Services India Hiring for Fresher Hiring For Inbound Voice Process at Uttam Nagar, Delhi, Delhi, India Full Time

Job Description

• Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
• Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated authority for further investigation.
• Addition of new Clients and retention of existing clients.
• Make reports on Excel, work on portals, Google sheets.
• Take orders and make Invoice of finalized ones.
• Contact Hr Executive. +91 85276 97233

Job Type: Full-timeSalary: INR13,995.00 – INR24,424.00 per monthSchedule:

• Day shift

COVID-19 considerations:
Wear MaskAbility to commute/relocate:

• Laxmi Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)