SoftwareONE Hiring for Senior Associate – Microsoft Renewal Support at Gurgaon, India Full Time

Why SoftwareONE? Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud. Our 77,00 technology experts located across 90+ countries work on over a 1,000 Technology Projects globally. We provide customers with the right advice on their Technology Roadmap towards the cloud or optimizing the Business-outcome of a cloud-based landscape. With our PyraCloud platform, applying machine learning, delivering the visibility, insight, automation and control customers demand to maximize their software investments. In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk. With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more. The role Microsoft Renewal Support – What do we do? We assist our Sales team in driving new and existing customer’s renewal proposals and Forecasting the Incentives that the sales team would earn while ensuring increased customer satisfaction and profitability. Summary The Microsoft Associate will provide renewal support to our sales teams to the global subsidiaries. The Microsoft Associate will be responsible to analyze the current renewal scenario of the client and would draft the best, optimized renewal options to the sales team as the negotiation platform for the end customer. What we need to see from you Roles & Responsibilities Microsoft Renewal: Understanding the business of Microsoft licensing & support the Global Subsidiaries with the required knowledge Understanding the sales strategy and value proposition of the licensing business Drafting various optimized renewal solutions for Microsoft Drive Cloud Solutions in the renewal options Ensuring profitability while striving to improve the customer’s licensing experience Bridge the gap between Sales team and Client on licensing front (if needed) Experience: Must have an associate’s degree to qualify for University certification from an accredited institution Must have 5-7 years of experience in a similar position or working experiences in any role in Microsoft, with a strong background in licensing, inside sales Candidate must possess excellent demonstrated decision-making, problem solving and negotiating skills. The candidate must also be able to deal with ambiguity, be able to interact with a cross section of people, and effectively influence others without direct authority. Knowledge: Fluent in English with excellent command over grammar Knowledge of Microsoft Programs/Products on operational, Licensing and sales front Excellent communication, interpersonal and customer service skills Excellent interpersonal, verbal and written communication, analytical are also required. Personality Skills: Understand as well as grasp specific inquiries send by the subsidiary teams, even if not written by native English speakers. Professionally interact with people of diverse cultures and regions. Cope up with difficult situations, even if under high time pressure. Analyze the problem properly and provide logical solutions. Juggle multiple projects simultaneously. Make effective use of resources and to set the right priorities. Ability to work in a team, working in shifts, providing 24/7 services to our worldwide subsidiaries Learn quickly, not afraid to ask questions, research documentation Attributes: Goal driven and responsible Imaginative and innovative Knowledgeable and observant Stamina and systematic Attitude: Determined and Enthusiastic Interested and motivated Tolerant and positive Responsible and self-confident What you should really know about us. Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. Patrick Winter, Founder. What we expect from our employees Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy. “SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.” Job Function Global Service Delivery Centre Operations

Roles & Responsibilities Microsoft Renewal: Understanding the business of Microsoft licensing & support the Global Subsidiaries with the required knowledge Understanding the sales strategy and value proposition of the licensing business Drafting various optimized renewal solutions for Microsoft Drive Cloud Solutions in the renewal options Ensuring profitability while striving to improve the customer’s licensing experience Bridge the gap between Sales team and Client on licensing front (if needed) Experience: Must have an associate’s degree to qualify for University certification from an accredited institution Must have 5-7 years of experience in a similar position or working experiences in any role in Microsoft, with a strong background in licensing, inside sales Candidate must possess excellent demonstrated decision-making, problem solving and negotiating skills. The candidate must also be able to deal with ambiguity, be able to interact with a cross section of people, and effectively influence others without direct authority. Knowledge: Fluent in English with excellent command over grammar Knowledge of Microsoft Programs/Products on operational, Licensing and sales front Excellent communication, interpersonal and customer service skills Excellent interpersonal, verbal and written communication, analytical are also required. Personality Skills: Understand as well as grasp specific inquiries send by the subsidiary teams, even if not written by native English speakers. Professionally interact with people of diverse cultures and regions. Cope up with difficult situations, even if under high time pressure. Analyze the problem properly and provide logical solutions. Juggle multiple projects simultaneously. Make effective use of resources and to set the right priorities. Ability to work in a team, working in shifts, providing 24/7 services to our worldwide subsidiaries Learn quickly, not afraid to ask questions, research documentation Attributes: Goal driven and responsible Imaginative and innovative Knowledgeable and observant Stamina and systematic Attitude: Determined and Enthusiastic Interested and motivated Tolerant and positive Responsible and self-confident

Microsoft Renewal Support – What do we do? We assist our Sales team in driving new and existing customer’s renewal proposals and Forecasting the Incentives that the sales team would earn while ensuring increased customer satisfaction and profitability. Summary The Microsoft Associate will provide renewal support to our sales teams to the global subsidiaries. The Microsoft Associate will be responsible to analyze the current renewal scenario of the client and would draft the best, optimized renewal options to the sales team as the negotiation platform for the end customer.