SoftwareONE Hiring for Team Lead – Modern Operations at Gurgaon, India Full Time

Why SoftwareONE? SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads to public clouds, while simultaneously managing and optimizing the related software and cloud assets and licenses. SoftwareONE’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 7,700 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareONE’s shares (SWON) are listed on SIX Swiss Exchange. The role At SoftwareONE, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking a Team Lead to oversee daily activities for the MCOE business. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple activities towards maximum productivity. Your ultimate responsibility is to increase our operational efficiency in the team and business unit Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional support teams in improving the proprietary tools and systems What we need to see from you Bachelor’s degree in operations management, business administration, or related field 6+ years’ proven experience in related field with 2+ years within SoftwareONE Great at Interpretaraion and presentation of data Excellent ability to delegate responsibilities Excellent communication Skills Showcases competence at Client/Stakeholder Interactions Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) Job Function Global Service Delivery Centre Operations

Bachelor’s degree in operations management, business administration, or related field 6+ years’ proven experience in related field with 2+ years within SoftwareONE Great at Interpretaraion and presentation of data Excellent ability to delegate responsibilities Excellent communication Skills Showcases competence at Client/Stakeholder Interactions Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

At SoftwareONE, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking a Team Lead to oversee daily activities for the MCOE business. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple activities towards maximum productivity. Your ultimate responsibility is to increase our operational efficiency in the team and business unit Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional support teams in improving the proprietary tools and systems