Sparkling Hues Gems Pvt Ltd Hiring for Customer Support Executive at Noida Full Time

Job description

CASA DECOR, CURRENTLY HIRING FOR THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE!!

Skill Set Required:

· Excellent written communication and email skills

· Customer centric attitude

· Typing speed >40 WPM

· Working experience in Order Management and upselling chat process is preferred

Job Description:

· Answer incoming chats and respond to customers emails

· Determines requirements by working with customers

· Provide a delightful experience to the customers by resolving their issues

· Document all information according to standard operating procedures

· Handle customer complaints respectfully and professionally

· Follow up with customers wherever necessary

Job Type: Full-time

Salary: ₹17,625.00 – ₹30,946.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Noida, Noida – 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9999999999