Job description
CASA DECOR, CURRENTLY HIRING FOR THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE!!
Skill Set Required:
· Excellent written communication and email skills
· Customer centric attitude
· Typing speed >40 WPM
· Working experience in Order Management and upselling chat process is preferred
Job Description:
· Answer incoming chats and respond to customers emails
· Determines requirements by working with customers
· Provide a delightful experience to the customers by resolving their issues
· Document all information according to standard operating procedures
· Handle customer complaints respectfully and professionally
· Follow up with customers wherever necessary
Job Type: Full-time
Salary: ₹17,625.00 – ₹30,946.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
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