Spice HR – Your Growth Partner Hiring for Relationship Manager – OYO at Noida Full Time

Experience Required: 2 to 8 Years

Industry Preference: Telecom, FMCG, FMCD, Retail- KAM, Internet, E-commerce, Banking, Emerging Startups

Age: Up to 33

Job Objective & Key Result Areas

• Build a healthy relationships with hotel owners

• Deliver good hotel owner and customer experience

• Act as a point of contact for hotel owners for operations support & escalations

• Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience

• Handle hotel owner and customer escalations

Key Performance Indicators

• Ensuring occupancy (URNs) month on month

• Pay at Hotel (PAH) realization

• Ensuring daily availability of Sellable rooms (DSRN)

Education: Graduation/Post Graduation

Experience

• 2+ years of relevant experience in operations handling, key accounts handling

• Analytical Skills

• Prior experience in managing cross-functional operations and customer escalation

• Demonstrate high ethical values

Job Types: Full-time, Regular / Permanent

Salary: ₹450,000.00 – ₹550,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Noida – 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 3 years (Required)

Speak with the employer
+91 9820802383