As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 3000+ employees helping the world’s most valuable enterprises make their customers happier. Learn more about our culture and how we make our employees happier through The Sprinklr Way (https://drive.google.com/file/d/1K4Ew4me9vA45eubIx7DhOjWK8C6xabsI/view) .
Responsibilities: Looking for enthusiastic and experienced professionals who can ensure the following outcomes from every client deployment: – Utilise various open source technologies and tools to orchestrate solutions.
– Work on a cloud based infrastructure spanning Amazon Web Services, Microsoft Azure and Google Cloud Platform.
– Work on Containerization and Kubernetes.
– Write scripts and automation using Perl/Python/Groovy/Java/Bash.
– Infrastructure automation using Ansible, Terraform etc.
– Infrastructure monitoring using Sensu, Grafana, ELK, Prometheus etc.
– Configuration and management of data sources like MySQL, MongoDB, Elasticsearch, Redis, Cassandra, Hadoop etc.
– Understand how systems work and IT operations are managed.
– Build independent web based tools, micro services and solutions in order to effectively scale the infrastructure.
– Build and release management across multiple environments and infrastructure.
– Manage Java and NodeJS based applications.
– Manage source control including SVN and GIT.
– Build solutions to monitor and scale hundreds of services across 4000+ servers.
Requirements:
Why you’ll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO – Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form (https://docs.google.com/forms/d/e/1FAIpQLSfsk_f9KxtJ8W_tC5CALPNIRuuEe05-KD3aOq-7EifonNvZbQ/viewform?usp=sf_link) , and we will reach out to you. If you have additional questions, please contact accomodations@sprinklr.com.
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