Square BPO Services Pvt Ltd Hiring for Customer Service Advisor at Hyderābād Full Time

Job Description (Voice): Customer Support Advisor

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers.

Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly.

Job Responsibilities:

Basic Telephone Etiquette and basic computer skills

Good Communication skills in English and Hindi

Responsible to provide excellent customer service, solving questions and complaints related to customer queries

Responsible for handling calls from new and existing customers regarding a variety of requests

Should be able to handle inbound calls resolving customer queries

Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7)

Preferred:

Any Undergraduate can apply

6 Day working/Rotational Week off

Female: Maximum shift till 8 PM

Male: Maximum shift till 1 AM Freshers can apply

Package:

Fresher: 1.86LPA + Incentive (12,500/- Take home)

1 Year Experience: 1.99LPA + Incentive (13,500/- Take home)

2 Years’ Experience: 2.13LPA + incentive (14,500/- Take home)

Perks & Benefits:

PF and ESI / Health Insurance

Night Shift Allowance

Performance Incentives

Opportunity to grow internally with our Internal Job Postings

Interested candidates can call Annareddy(Nani) at – 7207943602.

Location:

SQUARE BPO Services PVT LTD,

White House, 1st FLOOR BLOCK-3,

Begumpet, Hyderabad, Telangana 500016.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,500.00 – ₹14,500.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay
• Shift allowance

Ability to commute/relocate:

• Hyderabad – 500048, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)
• Hindi (Required)

Speak with the employer
+91 7207943602