Log In
Sign Up
Private Jobs / Private Sector
Sutherland Hiring for Associate – Customer Service Consultant – Chat at Cochin Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Job Description:
Consultants in this role get to:
Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
Our most successful candidates will have:
Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Consultants in this role get to:
Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
Qualifications:
Our most successful candidates will have:
-
A High School diploma or GED
-
Excellent verbal and written communication skills; proficient reading skills
-
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
-
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
-
Proven customer service skills