Sutherland Hiring for Associate Manager – Talent Acquisition at Bengaluru, Karnataka, India Full Time

At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of forward-thinking and strategic-thinking individuals and we are looking to add a Recruitment Expert who will establish and execute recruiting strategies that would establish Sutherland as an employer of choice. We are a group of driven and hard-working individuals. If you are a Recruitment Expert looking for a global career, do not miss this opportunity!

As a Recruitment Expert, you will set the path to success by facilitating our recruiting initiatives that will result in hiring quality talents.

Talent Acquisition – Associate Manager in this role gets to:

• Process and hire non-agent candidates at a given SLA.
• Manage and maintain Recruitment database and demographics.
• Create weekly and monthly reports (Callout, Leads generation, Requirements, etc.)
• Maintain the highest level of technical expertise, Soft-skills, phone etiquette skills and management skills.
• Resolve / process all escalated issues and ensure stakeholder satisfaction.
• Facilitate/ attend kick-off call, call calibration sessions, transition call etc.

Our most successful candidates will have:

• Degree Holder (Any Graduate)
• Minimum 6 years’ experience in BPO Recruitment with 2 year’ supervisory or 1 year Asst. Mgr. or equivalent experience.
• Exposure in agent volume hiring.
• Communications Assessment Experience.
• Solid ability to conduct different types of interviews (structured, competency based, scenario based screening, behavioral).
• Decision Making Skills.
• Fluent comprehension and composition skills while communicating and retaining shared thoughts.
• High level of written & verbal communication skills; Wide vocabulary knowledge.
• Ability to communicate clearly in different mediums (social media, emails, writing, internal communications, etc.).
• Client Interface – 3 years or more.
• Skills/Hiring Calibration experience – 3 years or more.
• Requirement Audit experience.
• Familiarity with HR databases, applicant tracking systems and CMS.
• Strong presentation skills (Visual, graphs, computer slides, illustrations, etc.)
• Effective in utilization of tools (MS Office Applications, Communication tools, etc.)
• Recruitment reports and Analytics.