Syra Health Hiring for Customer Service – Voice Process at Hyderābād Full Time

Role Summary/Purpose: Customer Service Representative

INTERNATIONAL VOICE PROCESS EXPERIENCE IS A MUST

– To Answer Phones to respond to general Customer’s inquiries, concerns and complaints. Arrange for service requested by the Customer. Project a professional Company image through Phone interaction.

Essential Responsibilities:

• Service calls from Customers based out of US * Solve queries and concerns on the call * Arrange for Services required by the Customers * Provide Customer with Product and Services information * Follow up on Customers inquires and resolve * Recognize, document and alert the Supervisor of trends in Customers calls * Recommend Process Improvements.

Qualifications/Requirements:

• Should have Customer Centric Attitude. * Excellent English Language Communication Skills. * Working Knowledge of Computers. * Professional Phone etiquettes and ability to work with teams. * Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.

Contact :

9581821183

Job Type: Full-time

Pay: ₹400,000.00 – ₹800,000.00 per year

Schedule:

• Evening shift
• Fixed shift
• Monday to Friday
• US shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• total work: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• English (Preferred)
• Hindi (Preferred)

Work Remotely:

• No

Speak with the employer
+91 9581821183