TaskUs Hiring for Team Leader at Gurgaon Full Time

It started with one ridiculously good idea – Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that’s something you want to be apart of, apply today!

Job Description for Team Leader:

Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments.

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses – so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience – which is the main thrust of your department.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

TaskUs is an Equal Opportunity Employer

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

TaskUs is an Equal Opportunity Employer