Tata AIA Life Hiring for Key Account Manager at Ghaziabad Full Time

Position Title

Key Account Manager

Department

Central Bank of India

Level/ Band

Executive

Role Summary :

• Visit partner branches and interact with Bank branch managers
• Ensure sales targets assigned are met on every parameter
• Interact with customers to explain the products and solutions
• Help branches mapped to her/him help achieve insurance sales targets

Reports To

Area Manager

Supervises

NA

Geographic Area Covered

Branches

Stakeholders Internal

Supervisors, Ops, Underwriting, Legal

External

Central Bank – Channel Partner

Partner and Client Management

• Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)

• Interact with the Bank branch teams and customers to explain the products and promote the brand

• Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.

• Drive local contests and engagements to engage teams

• Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life

• Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity

• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner

• Aid the bank branches to adopt new processes and technology

Ensure sales targets assigned are met on every parameter

• Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.

• Allign partner to ensure both teams are working towards the same goal

Customer service

• Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.