Tech Mahindra Hiring for Associate Customer Support – Blended at Mumbai Full Time

Designation: Customer Service Associate

Qualification Required: Undergraduate / Graduate / Post Graduate

Experience Required : Min 6 Months

Skills Required : Excellent Communication skills and basic computer knowledge

Job Roles & Responsibilities :

1) Answer calls professionally to provide information about products and services, obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Follow up to ensure that appropriate actions were taken on customers’ requests.

4) Refer unresolved customer grievances or special requests to designated departments for further investigation.

Shift

• Rotational Shift 24*7 (Male) / 7 AM – 9 PM (Female)
• 1 Rotational Week Off
• Pick up/Drop available in between 11 PM to 6 AM

Salary

06 – 12 Months = 312247 (Inhand 23000)

12 Months + = 327247 (Inhand 25000)

Call/ Whatsapp – Rhea 9356117701

Job Types: Regular / Permanent, Full-time

Pay: ₹23,000.00 – ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Rotational shift

Ability to commute/relocate:

• Greater Mumbai, Mumbai Suburban – 400072, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)