Technocruitx Universal Services pvt ltd Hiring for Customer Service Representative at Ahmedabad Full Time

Designation: – Patient Calling Specialist

Job Timing: – Night Shift(6 pm to 3 am)

Work Mode: – Work From Office

Work Location: – Iscon Cross Road, Sg Highway

Job Type: Full-time

Primary Duties and Responsibilities :

✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.
✓ Follow-up with patients on overdue accounts.
✓ Create weekly/monthly collection reports to gauge the progress made.
✓ Respond to Patient queries in a timely and professional manner.
✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision
✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:
✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions
✓ Detail orientation, strong analytical and problem-solving skills.
✓ Should be a quick learner with the ability to learn new tools.
✓ Must have the ability to multitask and work under pressure with minimum supervision.

Skills:

✓ Excellent in English Communication (Verbal and written).

Eligibility of Candidates :

✓ Immediate joining

✓ Excellent in English Communication (Verbal and written).

✓ Comfortable to work in the night shift.

✓ Experienced candidates are welcome.

Benefits :

✓ Friendly environment.

✓ Fixed shift.

✓ 5 days workings

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹35,000.00 per month

Schedule:

• Night shift

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)
• Fluent English (Required)

Shift availability:

• Night Shift (Required)

Speak with the employer
+91 9033293883