1. Answering phones and explaining the services offered by the company.
2. Contacting existing clients as well as prospective clients.
3. Obtaining client information and other relevant data.
4. Asking questions to the client and understanding their specifications.
5. Resolving queries and issues related to the services.
6. Making recordings of all the sales phone calls and sales deals.
7. Maintaining the database of customers on a regular basis.
8. Suggest solutions based on customers’ needs and requirements.
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