The Coca-Cola Company Hiring for Manager – CSR, Sustainability, and Internal Communications at Gurgaon Full Time

JOB SUMMARY:

The core purpose of this role is accountability for communications strategy and execution of the internal and external narrative of the Coca-Cola Foundation, corporate social responsibility, sustainability, internal, policy, and bottler communication. This includes but is not limited to creating and leading high visibility campaigns for all initiatives, promoting the corporate strategy, company’s image, brand and philanthropy.

The role will act as a communications partner to the CSR and sustainability teams, focusing on a wide variety of key audience including media, government, business/industry, consumer, bottling and internal functions. Work closely with Global PACS team to strategically lead the internal and external education narrative of Coca-Cola’s CSR, Sustainability strategy and programs.

The incumbent’s focus is to improve Coca-Cola’s reputation and brand through targeted, influential, strategic, and persuasive communication, highlighting community involvement and create morale-enhancing employee activities.

Communications includes speeches, presentations, media relations, videos, blogs, success stories etc. Many of these communications represent the company’s image, brand and philosophy to high-profile external outlets which include, but are not exclusive to, major media outlets; global associations; bottler meetings; trade events; stockholder meetings; political forums, community events, etc.

Essential Duties and Responsibilities

CSR Communication

• Provides ongoing support across the company to include collateral design and content creation. Develop appropriate communication materials – media releases, media responses, speeches, Q&As, and position statements to ensure Company aligned messaging in communicating with all audiences to maintain consistency and accuracy of communications.
• Focus on delivering persuasive community communication and employee participation to positively influence the business climate for company’s success.
• Work closely with the PACS team and coordinate media participation in regional and national level CSR events.
• Construct positive narrative in traditional, online, social, and digital media (intranet/internet) on the foundation initiatives and other philanthropic efforts.

Sustainability Communication

• 
  Responsible for internal and external communications of Coca-Cola’s positioning on SD and relevant goals and progress. For example, external communications may include the INSWA annual Sustainability Reports. Position will initiate recognition of sustainability achievements within Coca Cola.
• 
  Leverages and/or develops digital platform(s) to capture and share Sustainability related results and updates throughout the organization.
• Management of sustainability content on internal and external websites and sharing information as required with bottlers.

Management of recognition of sustainability achievements throughout the system – internally for employee engagement and externally for brand recognition.

Internal Communication

• 
  PR management including – building and sustaining relationships with media across various platforms, event management, capacity building, review and update internal communication channels and engagement tools, agency management
• 
  Design ‘Journey’ as a core communication hub for unique & creative story-telling platform and digital archiving as well as digital stakeholder engagement
• Leverage Yammer and other internal communication channels to effectively communicate and engage employees and keep the channels interactive and updated.
• Develops strategic internal communication plans and coordinates communication efforts required for the successful rollout of company initiatives, programs, and campaigns

Policy Communication

• Support the public policy and Corporate Affairs team on business imperative narratives like GST, Fruit circular economy, plastics and recycling etc.
• 
  Monitor public affairs news ‐ both in traditional and social media to identify and track emerging issues that relate to the company and category and create proactive communications responses.

Partner/Bottler Communication

• Initiate and maintain communication with bottlers through proactive means on a monthly, bimonthly basis.
• Create and release newsletters or other communications to bottlers with Coca Cola global news updates, benchmarking, events, latest campaigns, etc.

Qualification & Requirements

• 5 – 7 years in a Communications or similar role
• Business writing skills
• Editing and Proofing: Strong editorial skills in both print and digital, and experience commissioning content. Ability to prepare materials for the media and other audiences by selecting, revising and correcting copy elements.

Preferred Knowledge, Skills And Abilities

• Communications implementation & execution – knowledge of procedures and information for implementing public relations
• Speaking and presentation skills
• Event Management: ability to create and coordinate the materials and logistics necessary to plan for and execute the tasks needed to create a successful visit, meeting or event.
• Experience working with, influencing and coordinating cross-functional teams.
• Issues & Crisis Management
• Media Relations
• Social/Digital Media

External Communication Focus

• Media – responding to inquiries, providing information, building relationships.
• Government – seeking permission, invitations to events, providing information.
• Civil society/non-profits – providing and/or seeking information, partnership inquiries.
• Agencies – direction, management.

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.