The Gap, Inc. Hiring for Specialist, Supplier Sustainability Operations at New Delhi, India Full Time

About Gap Inc.

Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you’re one of the super-talented who thrive on change, aren’t afraid to take risks and love to make a difference, come grow with us.

About the Role

In this role, you will administer the change of status of both Manufacturing and Mill vendors /facilities in the Vendor Profile /SMEE database/ Global Sustainability System. Manage data operations and validation. Prepare and distribute management reports. Oversee the administrative and registration process of Gap Inc.’s Mill Sustainability Program + Vendor Approval Process in accordance with GIS’s sourcing policies and Gap Inc.’s Code of Vendor Conduct.

What You’ll Do

Customer service and communication (30%)

• Support Environmental, Social and Governance (ESG), the Sourcing, Corporate and Brands’ business partners with the data management of S2/ ESG related initiatives, the new mill vendor/ facility registration and the manufacturing vendor / facility approval request.

• Maintain ongoing dialogues and communication with relevant internal business partners (ESG/GIS Category/ Mill Management/ QA & etc.) to facilitate the registration of Mill vendors/ facilities and or to contribute a quick turnaround of manufacturing vendor/ facility approval process.

• Provide ongoing high-quality customer service support to internal and external business partners on ESG related matters.

• Provide recommendations on how to improve the mill registration process and the manufacturing vendor/facility approval process as the programs evolve.

• Conduct on-boarding and other ESG related training for vendors and relevant business partners.

Data Management + Reporting (35%)

• Prepare weekly/monthly/quarterly analysis reports to Leadership team.

• Maintain ESG databases; this includes fixing errors and data-related problems.

• Mining data from primary/ secondary sources, then reorganizing the data in formats that can be easily read and understood by internal business partners.

• Audit data on a regular basis and ensure data integrity.

• Conduct additional research and analysis, as requested.

• Identify opportunities to enhance and streamline processes, and to provide recommendations to the Senior Manager, Supplier Sustainability Operations.

• Document the various data analysis and reporting processes as per established internal protocols.

M ill Sustainability Program

* – Process + database + project management (10%)

• Manage the administrative and registration process for Mill vendor and facility of Gap Inc.

• Process all status changes for mill vendors and facilities, e.g.- activation and deactivation, withdrawal, rejection, in a timely and efficient manner.

• Manage, track, and validate data pertaining to various initiatives and programs under Gap Inc.’s Mill Sustainability Program.

• Ensure data integrity & consistency over multiple databases / applications.

• Review and execute relevant policies, procedures and processes according to established departmental protocols.

• Identify policy and database enhancement needs, provide thoughtful recommendations to Senior Manager, Supplier Sustainability Operations.

• Implement and administer the Records Retention policy.

Vendor Approval Process (VAP) and database management (15%)

• Manage the vendor & factory approval process for all Gap Inc. brands by utilizing the appropriate branded/ non-branded sourcing model.

• Administer the vendor and/or factory status changes – i.e. activation/ deactivation, withdrawal, rejection in a timely and efficient manner.

• Ensure date integrity & consistency over multiple databases/ applications.

• Identify policy and database enhancement needs, provided thoughtful recommendations to Operations Manager.

• Implement and administer the Records Retention policy.

Miscellaneous (10%)

• Manage ad-hoc tasks, as the needs arise.

* Mill Sustainability Program: Minimum Expectations + Higg Index – Facility Environmental Module + Zero Discharge of Hazardous Chemicals + Social & Labor Convergence Program

Who You Are

• Ability to handle routine data entry while assessing creative ways to improve processes

• Strong ability to analyze data / processes, identify issues, recommend solutions and push toward resolution

• Demonstrated strong ability to handle multiple projects simultaneously, emphasizing attention to detail, follow-through and adherence to deadlines

• Strong customer service, interpersonal and relationship-building skills

• Strong sense of urgency

• Sensitivity to cultural and social differences

• Flexibility in a changing environment

• Ability to work independently with minimal supervision, and as part of a team

• Self-motivated

• Proven computer skills (Excel, Word, PowerPoint, Microsoft Power BI, Outlook and Access, Visio – flowcharts & Internet)

• Strong verbal and written communication skills (especially in English)

• Bilingual in English (fluent) and second language (based on main area of coverage) preferred

Benefits at Gap Inc.

• One of the most competitive paid time off plans in the industry

• Merchandise discount for our brand products at franchise stores and their websites

• Comprehensive health coverage for employees, same-sex partners and their families

• Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program

• Comprehensive benefits to support the journey of parenthood

• Retirement planning assistance

• See more (https://corporate.gapinc.com/en-in/careers/gap-inc-benefits) of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Human Rights Campaign (https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022) for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.