The Market Hut Hiring for International Customer Service Associate at Gurgaon Full Time

Customer Service Associate –US Process_ Night Shift
Location- Gurgaon ( work from office)
CTC Upto-4 Lacs
Skill Req. : Website Development , Digital Marketing, SEO

1-Managing all the clients by calls, emails & chat and handling their project, make sure to deliver their work on time with the help of other team members.
2-Handling multiple client accounts and managing end-to-end check work on their projects on every step like checking content on website, design, social media posts
3- Build sustainable relationships of trust through open and interactive communication by Email and Calls to USA international Clients & responsible to client servicing after the post sale.
4 Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
5-Written English should be excellent for communication of USA clients on mails.
6-Project upselling and renewal too..
7-Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Type: Full-time

Salary: ₹35,000.00 per month

Schedule:

• Night shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 9643051203