∙ Branch Operations Management: Oversee and ensure smooth operations at high-performing branches, maintaining compliance with internal policies and regulatory standards.
∙ Customer Relationship Management: Build and nurture relationships with existing and new customers, offering tailored financial solutions to meet their needs.
∙ Sales & Business Development: Canvassing and sourcing of New Customers to increase Gold loan Business,Drive business generation by actively promoting and selling Muthoot’s financial products and services. Meet and exceed sales targets.
∙ Financial Performance Monitoring: Revenue generations through Cross Selling products & Interest Collection Work towards enhancing branch financial performance, improving sales, and implementing strategies to achieve business goals.
∙ Team Coordination: Lead and work collaboratively with branch staff, ensuring optimal productivity, operational efficiency, and customer satisfaction.
∙ Compliance & Risk Management: Ensure that all operations adhere to legal, regulatory, and company standards. Identify and manage operational risks effectively.
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