Third Bridge Hiring for Sales Operation /Training Administration Assistant at Mumbai, Maharashtra Full Time

Full Job Description
Company Description

ABOUT THIRD BRIDGE

Third Bridge was founded on the belief that human insights drive intelligent investment decisions.

To make the right investment decisions, our clients require access to the most relevant experts and their insights – we enable this through private consultations and exclusive content drawn from expert interviews.

Our clients consist of some of the largest private equity funds, hedge funds, mutual funds and management consulting firms, who are serviced by a team of over 900 employees located across eight global offices.

Third Bridge operates in a global, multi-billion-dollar market with double digit annual growth and has consistently received accolades for Great Places to Work and the top 100 fastest growing companies.

Job Description

POSITION OVERVIEW

Global Commercial Strategy & Operations is a new organization at Third Bridge dedicated to enhancing our sales effectiveness through best practice adoption, operational excellence and team enablement. As a key partner to the leader of the function, you will help to not only build new capabilities from the ground up but also enable a world-class sales and account management organization that fuels the rapid growth and global scale of Third Bridge. This will be done through a host of large-scale initiatives as well as ongoing management of sales policies, processes, technology enablement, analytics, commercial team enablement and cross-functional partnership.

The ideal candidate will combine thought leadership, commercial pragmatism, program management, enthusiasm for building a new organization, detail orientation, a passion for teaching and comfort with rapid change and ambiguity.

Reporting to the VP of Commercial Enablement, this role will be responsible for influencing and/or supporting several initiatives and ongoing business workflows covering People, Operations and Go-to-Market, including but not limited to:

Supporting the design and documentation of best-practice sales and account management strategies, processes, go-to-market approaches, and related policies
Optimizing commercial workflow and processes through the creation and delivery of a sales enablement program
Documenting and evangelizing best practice approaches via the creation and delivery of tools, templates, playbooks, user guides and facilitated training to our global sales and account management teams
Identifying areas of needed improvement by using structured problem-solving approaches, developing recommendations to accelerate our ability to achieve growth objectives

and partnering with commercial and cross-functional stakeholders to implement change

Leading programs to build awareness and adoption of commercial excellence initiatives

PRINCIPLE RESPONSIBILITIES

Support the development and delivery of a global Commercial Enablement program

Support the development and ongoing evolution of the enablement program’s charter, scope and roadmap of prioritized initiatives, including new hire onboarding
Support enablement efforts (workshops, group training sessions and 1:1 coaching) through scheduling, development and distribution of materials, and organization of materials on the CRC
Lead the design and evolution of the Commercial Resource Center, ensuring it is always kept current and organized in a way to foster use and adoption by key stakeholders

Optimize sales effectiveness through driving the adoption of core commercial operations

Document existing or new sales and account management workflows, processes and policies in a manner conducive for learning and quick understanding by our internal stakeholders
Develop, update and evolve over time a library of enablement materials such as playbooks, technology user guides, processes and policies, training documents and a central Commercial Resource Center portal for information dissemination
Partner with cross-functional stakeholders, functional leaders and others to launch, enable teams and drive adoption of all new commercial initiatives
Serve as a go-to expert of basic Salesforce.com functionality, reporting tools, commercial policies and enablement materials for the commercial function

Support the development of new commercial capabilities and operational programs

Support and/or manage various programs to evolve existing (or develop new) workflows and processes either through reengineered business process or enablement
Understand and document as-is and to-be processes and workflows to leverage for enablement purposes. Assess changes to workflows or areas in need of increased knowledge to incorporate into training materials
Participate in user acceptance testing (as a representative of commercial stakeholders) of any new technology enhancements or capabilities developed by the Commercial Operations, IT, Finance and other teams
Continually monitor external sources for best practice ideas and recommend solutions to meet our business needs or core operational gaps

Team and stakeholder management

Serve as a central contact to coordinate communications, trainings, product releases and workflow changes within the commercial organization and with functional key partners; manage overall commercial calendar.
Manage collection and regular dissemination of cross-functional updates for the global commercial teams across multiple channels, including Slack, bi-weekly newsletters, etc.
Develop strong collaborative relationships with cross-functional and commercial stakeholders at all levels of the organization
Source feedback, suggestions and ideas from commercial stakeholders to fuel the continuous improvement of the function
Serve as a “voice of the commercial team” in cross-functional meetings and projects; advocate for team needs by leveraging metrics, feedback and knowledge of the overall strategy.

Qualifications

Qualifications

The ideal candidate will be a hands-on partner who moves easily from strategic/conceptual to tactical/operational issues and is not afraid to roll up their sleeves as required. The candidate should be a strong collaborator and communicator.

SKILLS & QUALIFICATIONS

Bachelor’s degree or equivalent required
Proven track-record in supporting large-scale initiatives and ongoing programs
Demonstrated ability to influence and inspire others
Strong project management and multi-tasking skills
Demonstrated ability to interpret, structure and convey concepts in a clear, actionable manner
Excellent written and oral communication skills; ability to communicate and formally present to key stakeholder community
Strong business acumen and ability to think and operate cross-functionally
“Hands-on” work style. Do-what-it-takes attitude. Not afraid to roll up sleeves.
Adaptable to a fast-paced, changing environment. Comfortable with ambiguity.
High sense of urgency and personal accountability.
Willingness to travel.

Additional Information

We truly care about our people so in return for your work, you’ll get:

Competitive salary and bonus structure
18 days PTO in addition to bank holidays
8 casual days off a year for wellbeing
2 days’ off per year for community/corporate responsibility activity
Flexible career and development path, with opportunities to gain a wide range of transferable skills
Beverages and snacks provided in the office
Employee Provident Fund
A yearly People Development Allowance which can be used for study support
Flexible working
Medical insurance – includes spouse and children

The successful candidate must, by the start of the employment, have permission to work in the country they are applying