As a member of the TraceLink University customer training organization, you will develop eLearning, video, and Instructor-Led Training (ILT) curriculum for product and industry training offerings. You will use your design skills and creativity to develop engaging learning experiences for TraceLink customers.
Conduct a learner needs analysis to design course learning objectives, learning plans, eLearning interactions, exercises, and knowledge checks.
Design and implement role-specific customer product training using Madcap Flare, Articulate Storyline eLearning modules, Camtasia, PowerPoints, web pages, job aids, and other formats.
Ensure customer success on the TraceLink University Learning Management System platform.
Develop and deploy learning paths, courses, assessments, and live session modules in Skilljar.
Assist TLU Operations with other Skilljar maintenance.
Edit, QC, and publish learning materials.
Assist with the design of new blended learning approaches including eLearning, social learning, video courses, and virtual ILT.
Assist with documentations of team production and LMS processes.
As a member of the TraceLink University customer training organization, you will develop eLearning, video, and Instructor-Led Training (ILT) curriculum for product and industry training offerings. You will use your design skills and creativity to develop engaging learning experiences for TraceLink customers.
Responsibilities
Conduct a learner needs analysis to design course learning objectives, learning plans, eLearning interactions, exercises, and knowledge checks.
Design and implement role-specific customer product training using Madcap Flare, Articulate Storyline eLearning modules, Camtasia, PowerPoints, web pages, job aids, and other formats.
Ensure customer success on the TraceLink University Learning Management System platform.
Develop and deploy learning paths, courses, assessments, and live session modules in Skilljar.
Assist TLU Operations with other Skilljar maintenance.
Edit, QC, and publish learning materials.
Assist with the design of new blended learning approaches including eLearning, social learning, video courses, and virtual ILT.
Assist with documentations of team production and LMS processes.
Qualifications
Bachelor’s degree in a related discipline such as Instructional Design, Technical Writing, English, Marketing, or Graphic Design;
1 – 3 years of experience with web design software and/or eLearning development tools such as Captivate or Articulate Storyline.
1 – 3 years of experience developing curriculum and/or web content.
Ability to design graphics that communicate technical material clearly.
Ability to learn software tools quickly, including eLearning development tools like Storyline and Captivate and Learning Management Systems like Skilljar.
Excellent analytical skills, strong written communication.
Flexible, team-oriented individual who can function in a fast-paced environment.
Attention to detail with the ability to abstract to higher-level views of technical material.
Ability to quickly master complex technical material.
Ability to analyze learners’ needs and predict where they might have difficulty using software features.
ICIMS ID: 2023-2976
External Company Name: TraceLink, Inc.
External Company URL: http://www.tracelink.com
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