Job Description – Account Management
· Develops deep understanding of the products and features being offered
· Conducts demo sessions for prospective customers
· Clarifies customer queries on features availability and implementation approach
· Collects business requirements from customers for implementation
· Analyses customer’s business processes to identify mapping them to the features of the product being implemented
· Performs requirement analysis and creates project plan
· Leads project review meetings with the customer
· Collaborates with technical team for seamless project delivery
· Coordinates activities simultaneously for multiple projects
· Provides product training and user adoption support
· Advises customers on best practices in utilizing product functionality for general Business Process Improvement
· Provides insight to the Technical Consultant, on the Business Processes
· Guides technical consultants in translating business requirements to configure the systems
Desired Profile
· Graduate or Masters in any discipline
· At least 5 years experience in varied business and functional domains
· Must be tech-savvy and eager to pursue a career in digital transformation space
· Candidates having HR / Recruitment / Operations / Sales / Marketing background and willing to switch career, would be an ideal fit
· Analytical and problem-solving ability
· Strong written and oral communication skills
· The ability to negotiate and collaborate effectively
· Strong organizational and time-management skills
· Self-motivated and the drive to pursue targets
· Resilience and the ability to stay calm when under pressure
Job Types: Full-time, Part-time
Salary: ₹12,654.00 – ₹51,183.00 per month
Schedule:
Education:
Experience:
Work Remotely:
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