Twilio Hiring for Asset Management Specialist at Bengaluru, India Full Time

See yourself at Twilio

Join the team as our next Asset Management Specialist (APAC)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide (https://customers.twilio.com/) build better applications and customer experiences.

Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion (https://www.twilio.com/company/diversity) wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and innovators to help fuel our growth momentum.

About the job

This position is needed to handle Twilio’s hardware lifecycle in APAC. As Twilio continues to grow, it is critical that we properly manage hardware available to our fellow Twilions so they are better able to serve our customers. The Asset Management Specialist position will be key in driving relevant change to business processes, leading to increased efficiencies.

We are looking for a professional with experience in information technology, supply chain and/or related field(s). The person in this role will contribute to Tech Services by assisting in the management of assets fixed in APAC, liaison between internal customers and hardware vendors and inventory control. To be successful, the person in this role will need to be detail oriented, possess superior interpersonal skills, be results oriented + be driven by supply chain efficiency and lean tool implementation.

Responsibilities

In this role, you’ll:

• Lead region specific hardware asset management, including strategy formation, developing business cases, continuous improvement and integration

• Handle the maintenance of records and databases containing information regarding deployment of assets to employees, retrieving assets from offboarding employees as well as warranties & service agreements for Twilio hardware (laptops, peripherals, office build equipment, etc.)

• Drive standardization, automation and consolidation/centralization of assets

• Research asset management standard methodologies, recommend internal & external policies, standards and processes

• Collaborate with Tech Services collaborators and Sourcing to resolve hardware order rate based on headcount forecasts and current available inventory

  Qualifications

  Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree or equivalent. Preferred fields of study: Supply Chain, Finance/Accounting, Business Administration or related field

• Minimum of two to proven experience in project management, inventory control, hardware asset management, IT Operations and/or supply chain experience with dynamic complexity and responsibility

• Experience working directly with vendors & internal collaborators to complete hardware deployment and retrieval as required

• Experience in production planning, procurement and or hardware lifecycle management

• Demonstrated business acumen with knowledge and understanding of business issues, priorities, goals and strategy optimization.

Desired:

• Certified Asset Management Professional (CAMP), Certified Hardware Asset Management Professional (CHAMP), Certified IT Asset Disposal (CIAD), Certified IT Asset Manager (CITAM) or equivalent preferred

• Excellent written and verbal communication skills

• Detail oriented; Proficiency in maintaining records and databases related to inventory management

• Demonstrated eye for business with the ability to tackle sophisticated problems, run priorities and drive strategy optimization

• Ability to effectively connect with a variety of partners including internal customers, management, peers and vendors

Location

This role will be remote, and based in Bangalore, Karnataka, IND. Approximately >5% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to tackle problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic (https://www.twilio.com/company/values) . Additionally, we empower employees to build positive change in their communities (https://www.twilio.org/impact-fund/) by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn’t what you’re looking for, please consider other open positions (https://www.twilio.com/company/jobs#open-positions)

Important COVID-19 Guidance (For candidates applying to roles in the United States):

To comply with Executive Order 14042, all Twilio employees working in the U.S. are required to submit proof of vaccination for COVID-19 unless they qualify for a medical or religious accommodation / exemption. Employees onboarded after January 4, 2022 must submit proof of vaccination or receive approval for an exemption prior to their Twilio start date.