Udyogwardhini Hiring For Customer Support Executive at Nashik, Maharashtra Full Time

Looking for a smart service provider cum Customer Support Executive for my firm who would work with our clients to provide quality service and to ensure clients get the services they need

Job Responsibilities:
You shall be coordinating & providing services like Legal Compliances, Export & Import Related Services, Digital Marketing Services, GEM & Tender Solutions, Business Counseling, Accounting Services, Project Report Preparation & Funding, E-Commerce, etc

Assess the service needs of clients and connect them with the correct provider

Sourcing Service Providers, negotiating & signing agreements

Create and maintain a database of clients and client needs

Ensure each client is given necessary services & follow-up to fill ongoing service needs

Maintain good relationships with service providers and clients to keep a customer base and generate referrals from them

Create & maintain a directory of service providers and resources

Answer telephones and respond to email and walk-in service inquiries in the office

Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction; take the extra mile to engage customers

Experience/Requirements:
You shall be coordinating & providing services like Legal Compliances, Export & Import Related Services, Digital Marketing Services, GEM & Tender Solutions, Business Counseling, Accounting Services, Project Report Preparation & Funding, E-Commerce, etc

Skills:
Communication skills

Customer service & Problem-solving skills

Coordination

Job Type:
Full Time

Benefits:
Performance Bonus

Schedule:
Day Shift

Education:
Masters/Bachelor’s

Experience:
1-3 years

Language:
English,Hindi,Marathi

Work Remotely:
No