North 2201-Delhi HO, Noida, Uttar Pradesh, India
Department
NORTH ASSET OPERATIONS
Job posted on
Dec 27, 2022
Employee Type
Permanent
Experience range
5 years – 8 years
Coordinate with business and Vendor for meeting daily productivity against business targets
Coordinate between Cash Group and Operations for accurate funding
To resolve customer grievances
Ensure adherence to process and regulatory compliance
Business
Process loan within the agreed SLA
Publish daily MIS to support Business
Customer
Ensure the branch grievances are addressed and resolved within the stipulated time frame.
Maintain accuracy in Financial Transactions viz. Loan Amount, Processing Fee, Insurance, and other income and expenses ledgers.
Timely dispatch of customer collaterals on loan closures
Internal process
Tally the Branch Working Date, Cash In Hand & Operations ledgers daily.
Monitor records unit to ensure process compliance and Customer confidentiality
Audit of high value documents .
Monitoring of physical documents against image based processing
Monitoring of post disbursal documents (Ro copy etc.)
Scrutinize property document against the legal opinion report.
Learning and Performance
Attend the trainings as and when nominated for
Expertise on retail lending system and interest calculations
Conversant with Microsoft excel usage of IRR and PMT function
Adept in workflow management system
Apt decision making skills.
Ability to identify & resolve the queries in the team.
Multitasking ability.
Communication skills- fluent in local language apart from English.
People Management.
Willingness to travel- as and when required and should be open for relocation for career opportunities and business requirements.
Process knowledge.
Should be innovative.
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