Senior TA Coordinator
General Information
Ref #:
20230031422
Travel Amount Required:
None
Job Type:
Regular-Full Time
Location:
Noida – India – India
Description & Qualifications
Description
We’re hiring a Contingent Workforce Program Coordinator to join our U Krew!
Join our team & share your passion for curating signature experiences for our contingent workforce, hiring teams, and suppliers. We’re looking for a teamwork-oriented, collaborative individual who can synthesize ideas, contribute to the team, and build effective relationships across the organization as we drive toward our goal of delivering best in class contingent workforce solutions.
You will provide support to the Contingent Workforce Program Team by managing daily program activities while partnering closely with our managed service provider to drive compliance, education, and projects. You will perform a variety of administrative and program management tasks to help plan and organize program efficiencies.
This role will require strong time management, interpersonal and organizational skills. Attention to detail coupled with team-driven results, flexibility, innovative thinking, problem-solving, and self-motivation will help you be successful. So, if you’re ready to take initiative and bring solutions and ideas to positively impact the lives of others, this role is for you!
Job Responsibilities
Provide support for internal stakeholder inquiries with respect to CW guidelines, policies and procedures, while focusing on providing a best-in-class experience.
Act as the first escalation point for contingent worker support and issue resolution
Work with key stakeholders to ensure a streamlined on-boarding and off-boarding experience for all workers.
Create and maintain documentation around key work functions, providing training and mentoring support.
Partner with Global Contingent Workforce Leader to meet team goals, drive projects to completion and solve complex problems.
Identify issues proactively based on discussions and trends.
Conduct in-person training sessions.
Manage day to day tactical work including but not limited to communications, documentation, scheduling and running meetings.
Ensure client service and satisfaction in all areas of position
Manage program-related resources and documentation to ensure all materials are current and communicated to all stakeholders (create, edit, maintain)
Schedule and organize team and project meetings and maintain agenda.
Maintain an understanding of UKG Inc. products and offerings.
Ad hoc project work
Qualifications
Required:
Proven customer service skills and experience handling sensitive matters with tact and diplomacy.
Analytical and problem-solving experience capable of exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action
Proven computer skills including proficiency with MS Office applications.
Demonstrates a sense of urgency and a high level of self-initiative with an emphasis on delivering results
Preferred:
Previous experience of contingent workforce, staffing or HR operations
Experienced with Vendor Management Systems
Public speaking/presentation/training experience
Excellent interpersonal skills with ability to communicate across all levels of employees (written and verbal)
Sense of humor
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its supplement .
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
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