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Private Jobs / Private Sector
Uncle Delivery Express Private Limited Hiring for Customer Service Representative at Gurgaon Full Time
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Provide on call support for drivers and users
Handle escalations related to order placement
Ensure calls are handled as per SOP within the designated talk time
Should be comfortable in dealing with drivers and always display a professional attitude on a call
We would love to see you on-board if :
Should have problem-solving and convincing skills.
Should have worked on projects where they were required to convince/ resolve issues amicably
Preferably settlement of bills, Telecom, escalations handling
Prior exp of working with Genesys and Salesforce would be an added advantage.
Excellent in Hindi & English.
Job Type: Full-time
Salary: ₹20,000.00 – ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)