Unilever Hiring for JML Lead at Bengaluru, India Full Time

ABOUT UNILEVER:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

JML Lead

Role Purpose :

Responsible for JML activities and performance

Key Responsibilities:

• Own delivery and service levels for JML processes, acting as escalation point for issues

• Manage resource planning, team performance and development

• Identify CI & automation opportunities for JML processes and share best practices across team

• Lead the pipeline of continuous improvement and automation activity within hubs and identify further opportunities

• Coordinate with in-market and global teams to identify opportunities to expand hub scope

• Share best practices across teams

• Maintain global details process flows where applicable

• Supervision and guidance of the team and support in service delivery, performance management and coaching of the team

• Actively engage in Global Strategy initiatives and, l ead local projects and process improvement initiatives

• Liaises and co-ordinates with in-market stakeholders with regards to escalated queries and issues.

• Coordinates with other functional teams to ensure seamless end to end handling and processing of transactions in line with process and policy.

  Skills:

• Standards of Leadership: Strong leadership skills: Personal Mastery, Sense of Purpose & Service, Talent Catalyst

• Basic project management skills, ability to create and manage activities, time management, as meeting challenging deadlines

• Analytical Thinking—able to tackle a problem by using a logical, systematic, sequential approach

• Diagnostic Information Gathering—able to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful and persistent questioning to draw out the required information.

• Problem Solving—solves problems with effective solutions.

• Results orientated —able to focus on the desired result of one’s own or one’s unit’s work, set challenging goals, focus effort on the goals, and meet or exceed them.

• Fluency in English Language (written and spoken)

• Customer-centricity. Being of service to others is their passion – strong customer-focus and high levels of empathy are key in this role.

  Qualifications:

• Minimum of a Bachelor’s degree or equivalent

• 5+ years of relevant experience in HR within a matrix organization

• Experienced in and expert knowledge of MS Office applications.

• Experienced in HR systems and technical know-how

• Resilience due to Multi country stakeholder

Job Category: Human Resources

Job Type: HRS People Experience & Operations Specialist

Industry: UnileverExperiencedProfessionals