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Technical Operations/Maintenance
Technical Operations includes the maintenance and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
Responsible for managing repairs orders for aircraft components in support of mainline aircraft maintenance
Continuously monitors supplier performance with respect to contractual metrics, including turn-time, quality and cost
Manages repair order release, repair activity and invoice processing
Serves as the primary vendor-facing contact with repair agencies
Ensures that component repairs are performed in accordance with appropriate work scope and all supporting documentation is prepared in accordance with UAL and FAA requirements
Serves as subject-matter expert to support warranty and remedy claims, project planning and repair bid process
Maintains current knowledge on regulatory, policy and industry issues that may impact supplier systems and operations
Perform computer transactions to release and manage repair orders at third-party facilities
Perform computer transactions to monitor spare parts ownership and review repair orders and invoices
Ensure adherence to contractual pricing through price quote and work scope management
Enforce repair supplier performance guarantees, turn times and quality requirements
Find repair sources and set up as required
Support warranty and remedy claims for repair orders
Coordinate scrap transactions and activities
Coordinate component reliability review and corrective action strategies
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Required
Bachelors Degree
3+ experience in supplier management, operational management, or technical- or quality-control experience
Aircraft maintenance practices and regulatory requirements
Basic MS Office, e.g. Excel
Organizational skills
Basic data analysis and spreadsheet skills
Basic task-management skills
Strong communications skills (written and verbal)
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Aviation-related bachelors or masters degree
Aviation supplier management or produciton control experience
FAA Airframe and Powerplant license
Lean Six Sigma belt
PMP
Practical experience managing aircraft component repairs
Advanced MS Office, e.g. VBA
Business Relationship Management
SCEPTRE
SQL
Advanced analytic skills, e.g. statistical analysis, ROI calculation
Project management skills/tools, e.g. MS Project
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Division: 66 Technical Operations/Maintenance
Function: Tech Ops / Maintenance – Management & Administrative
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled
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