UnitedHealth Group Hiring for Capability Manager at Gurgaon, India Full Time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Work list management at our Analytics partners, work with key stakeholders on intake and prioritization process

• Facilitate planning the work, daily stand up’s and process improvements

• Ensure adherence to the project management tools and processes at our partners

• Work with stakeholders and associates to ensure proper time tracking under appropriate heads

• SLA tracking and publication of key business performance measures for leadership reporting

• Vendor liaison for 3rd party capabilities that empower our software and services

• Management of product related intercompany and intra segment management

• Workforce related operational reporting (operational metrics, efficiency metrics, etc.)

• Workforce census mgmt./monitoring

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience

• 8+ years of project or program management experience in handling high Financial or operational analytics

• 4+ years of experience with tools like Rally, Swift Kanban and Service Now as a project management tool

Preferred Qualification:

• MBA

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.