Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)
Primary Responsibilities:
Monitor the firm’s accounts receivable and identify overdue accounts
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments
Use credit data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
Resolve customer issues and complaints concerning billing
Submit regular reports on the status of unpaid accounts and any repayment progress
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Graduates/Degree Holder (BA, B.Com & BSc)
5 – 7 years of US healthcare experience
Excellent Written and verbal communication skills
Understanding of MS Office and good typing skills
Attention to detail and quality focused
Good analytical and comprehension skills
Open to working on Night Shifts
Preferred Qualifications:
MBA
Health Insurance knowledge, managed care experience
Medical record familiarity
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
Job Keywords: Collections Specialist, Collections, Collection, Accounts receivable, US healthcare, Night shift, Noida, UP, Uttar Pradesh
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