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US Embassy & Consulates in India Hiring for Mail Room Clerk at Calcutta Full Time
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Hiring Path:
- Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – FP is 09. Actual FP salary determined by Washington D.C.
- All Interested Applicants / All Sources.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
- Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
- Full Time (40 number of hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (4-12 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Duties
The Mailroom Clerk receives, dispatches, sorts, and distributes mail from multiple sources. These include but are not limited to local and international mail, Diplomatic Post Office (DPO) mail, diplomatic pouch material, and commercial courier services. The incumbent spends a large percentage of the time serving customers at the Mailroom service window. The incumbent ensures the efficient flow of mail to customers, and high levels of customer service; provides incoming and outgoing postal service to customers by sorting and disseminating incoming mail into appropriate mail receptacles; prepares outgoing mail for dispatch; utilizes local and international courier services as appropriate; maintaining the integrity and safety of the mail that arrives at post; keeps proper ledgers of mail receipt and delivery to ensure all items are accounted for and properly billed; liaison with contacts in the mail handling process to positively influence the flow of Consulate pouch material and DPO mail.
Qualifications and Evaluations
Requirements:
EXPERIENCE:
One year of experience in customer care, office assistance, or clerical work.
JOB KNOWLEDGE:
Knowledge of standard office practices. Knowledge of Department of State DPM, Pouch, and host country post regulations and procedures; knowledge of local post offices, airport, and training facilities, as well as a local courier systems; good understanding of Mission’s organization, function, personnel, and practices of the agencies to which mail service is provided.
Education Requirements:
Successful completion of high school or local equivalent.
Evaluations:
LANGUAGE:
English level III (Good working knowledge) Reading/Writing/Speaking is required.
Bengali and Hindi level II speaking is required.
SKILLS AND ABILITIES:
Good organizational skills, thoroughness and accuracy in processing documentation, ability to work well in a team environment. Must have user knowledge of Microsoft Office Suite (Excel, Word, and Outlook). Must maintain a courteous and professional demeanor and possess excellent customer service skills. Must be able to work independently on a routine basis. Must have a valid two-wheeler driver’s license. Must be willing to work flexible hours, if required. Must be able to lift 70 pounds and safely move up to 250 pounds with assistance from coworkers or use of mechanical devices.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Kolkata, India may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.