Outcomes:
Ensure compliance in all lab audits (internal and external)
Perform low complexity board setup.
Perform low complexity SMD level rework
Perform first level debug for low complexity motherboard
Perform lab Staging and Scrapping tasks
Perform lab Inventory handling
Enable compliance to 6S process
Ensures efficient operation and utilization of lab equipment/ Materials / Lab benches/ Lab Floor space
Complete arrangement for repair and calibration of major equipment.
Perform basic lab setup including host and network
Handle shipments (inbound and outbound) utilizing shipment management tools.
Mentor Assistant Lab Administrators to effectively perform in their roles
Set FAST Goals and provide feedback of FAST goals of mentees
Measures of Outcomes:
Adherence to lab process and standards (lab standards)
Adherence to schedules and timelines
Adhere to SLAs where applicable
Reduction of reoccurrence of handling error as per SLA
Comply with defined productivity standards for lab process
Completion of all mandatory training requirements
Outputs Expected:
Compliance :
Support information governance activities and audit preparations.
Configure:
Basic lab set up and of host and network
Inventory Management:
Lab asset tracking / Lab internal transfer monitoring and control
Prepare detailed reports on inventory operations
stock levels
and adjustments
Perform periodic analysis to predict potential inventory problems
Prepare the material purchase list
Order new supplies
avoiding inefficiencies or excessive surplus.
Document:
Create documentation for own work as well as perform peer review of documentation of others’ work
Manage knowledge:
Consume and contribute to lab related documents
share point and client universities.
Status Reporting:
Report status of tasks assigned
Compliance to lab related reporting standards and process
Mentoring:
Mentor Lab Assistants in the team
Set FAST goals and provide feedback to FAST goals of mentees
Skill Examples:
Estimate time effort and resources required for task deliverables
Perform the task in the customer or target lab environments
Work in a team environment
Good written and verbal communication abilities
Proactively ask for and offer help
Knowledge Examples:
Proficient in at least one Inventory management tool
Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
Knowledge of stock accounting program Microsoft Excel PowerPoint.
Additional Comments:
FTE to Regular Conversion
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