Vardan Nursing home pvt Ltd Hiring for Customer Care Executive at Mumbai Full Time

You shall be responsible for achieving weekly/monthly patient walk-in into the centre

· Provide complete patient care using individual or group efforts

· Conducting client screening

· Providing individual assessment and initial treatment plan

· Make documentation very clearly for next level interaction with patient

· You shall make productive calls to give the detail information related to the query.

· Involving with the OPD process and post consulting interaction with the patient

· Ensuring Proper handling of all queries with the entry into the Zoho software

· Effective face to face counselling

· Proper coordination and follow up with the patient for their visit according to their appointment.

· Providing technical training to the team to update skills and team productivity.

· Looking over all smooth execution of patient service

Job Type: Full-time

Pay: ₹12,000.00 – ₹25,865.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Quarterly bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Work Remotely:

• No