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Private Jobs / Private Sector
Vishal Digital Hiring for Desktop Support Engineer at Mumbai, Maharashtra, India Full Time
Job Description
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Experience- 1 to 4 yrs with Linux exposure.
Job Type: Full-timeSalary: INR8,110.00 – INR12,000.00 per monthSchedule:
- Day shift
COVID-19 considerations:
yesEducation:
- Diploma (Preferred)
Experience:
- Desktop support: 2 years (Preferred)
- total work: 4 years (Preferred)
Work Remotely:
- No
Speak with the employer
+91 9901254745