Vodafone Hiring for Pgt Hr Process Expert Senior Manager at Pune, Maharashtra, India Full Time

Job Description

Role Purpose :

The HR Process Governance Specialist is responsible for maintaining accurate, complete documentation of the end-to end Human Resource Management (HR) processes, the integration of EVO SAP modules and transactions within the defined EVO Process Architecture and ensuring adherence to the rules and principles of the Vodafone Core Business Model (CBM). As a trusted partner to our Global Process Owners, the Process Governance Role guards the Core Business Model (CBM), promoting standardisation, process excellence, and supporting digital innovation in our business operations. This role is member of a team which combines Business as Usual (BAU) operational activities with support for Intelligent Operations _VOIS projects.
As Business as Usual this role is responsible for the following process governance activities:

• Approving demands taking account of their impact on the Core Business Model (CBM) including existing Policy, Principles and Rules and Compliance Controls.
• Approving Localisations, Role change and Post-Design change requirements
• Quality control of updates to global processes and publication of approved processes
• Analysis of process conformance data (in Celonis) and publishing conformance report
• Annual review of the Process and Standard Operating Procedures (SOPs) used by operational teams to deliver the Global Processes (CBM).

In support of projects this role delivers:

• Participate in analysis workshops and ensure all approved business requirements are translated into proposed processes changes.
• Review proposed process changes taking account of impacts on the CBM, Policy, Principles and Rules, upstream, downstream and cross-functional teams, Risks and Controls, existing Robotic Process Automation. Highlight impacts identified and ensure the appropriate stakeholders are engaged to agree the changes.
• Review the validity of requests for localisations, taking into account Tax, Legal and Statutory or Business Critical requirements.
• Contribute to definition of new processes or changes to existing processes, ensuring adherence to the relevant policy, principles and rules.
• Update CBM processes as required in the Vodafone Process Portal (ARIS), applying the Vodafone Process Management Methodology.
• Ensure that process changes are reviewed by the relevant Global Process Lead and approved by the Global Process Owner.
• Ensure process documentation is created or updated as applicable (including Operating Procedures). Add new approved localisations and remove outdated localisations.
• Ensure User Acceptance Testing includes the relevant end-to-end test scenarios based on the CBM process flows and including the exception scenarios.
• Ensure the approved processes and related process documentation is published in the correct systems (ARIS Connect and Solution Manager) and changes are communicated through the appropriate project communications channels.
• Ensure process standardisation changes will be tracked and reported via our analytical tools (ARIS, Celonis).
• Provide knowledge transfer to hand-over the processes and relevant project documentation to the Business as Usual Process Governance Team.

Key Requirements & Experience :

• Process modelling experience, preferably including use of ARIS & SAP Solution Manager specifically focused on end-to-end Human Resource Management processes
• Experience gathering business requirements and producing requirement documentation with proven ability to draw out requirements, concerns, issues and opportunities from large working groups
• Human Resource Management education & experience, including, but not limited to: Manage Organisation and Positions, New Starters and Onboarding, Time and Attendance, Personal Data Changes, Changes to Employment, Moves and Transfers, Global Employment, Leavers and Offboarding, Payroll and Ask HR Requests.
• SAP SuccessFactors experience, as a user, Process Expert or Consultant
• Strong project management and leadership skills, with experience of process improvement methodologies and project management
• Excellent analytical and problem solving skills, strong planning and organizational skills
• Ability to communicate clearly and effectively to a variety of audiences
• Assertiveness and strong initiative
• Produce accurate and timely reports, updating on progress, escalating issues and risks where appropriate

Essence of Role – Key Accountabilities :

Impact on the business –

• To maintain the Core Business Model HR processes and ensure that they are complete, up to date and represent the processes in use in local markets
• To be responsible for ensuring that changes are documented in a standard consistent methodology between the processes under the team’s responsibility and that impacts up and down stream are understood and communicated.
• To provide expert advice on the CBM HR processes, communicating change pro-actively and in a timely manner to our customer.

Customers, supplier and third parties –

• To provide expert advice on the content of the CBM and of the impact of any changes to our customers – those within Intelligent Operations _VOIS and those not directly impacted such as Internal Audit, SOX,
• To provide expert Business Process Modelling and process knowledge and guidance in the support of the continuous development and improvement of the CBM.

Leadership and teamwork –

• To work closely with subject matter experts within the immediate team and wider business and to understand and take into account the impact of changes on other functions including Finance and SCM stakeholders.
• To support the HR leadership to deliver world class documented processes.

Innovation and change –

• To identify improvements that drive value to the business without compromising the CBM
• To drive our process improvement in accordance with speed, simplicity and trust and the principles of Lean
• To keep abreast of leading practise and the latest benchmarks and how it can be used to improve the CBM where applicable
• To validate requested changes to the core business model in line with Vodafone policies, principles & business drivers and confirm compliance with EVO development criteria.

Knowledge and experience –

• To ensure the knowledge of the CBM and the Vodafone BPM is developed and maintained across the business as it changes.

Communication –

• To effectively communicate changes and developments verbally and written
• Contribute to process improvement and process compliance workshops
• Work closely with the Global Process Owners and their leads to support their process improvements with information, data, analysis etc.