VOLKSWAGEN PALACE CROSS AND MYSORE ROAD – VST Group Hiring for Sales Consultant/Sales Executive at Bengaluru (Karnataka) Full Time

Volkswagen Palace Cross, Kia Central & Mahindra India Garage- VST Group hiring Sales Consultants across Bangalore for Palace Cross Road, Mysore Road, Victoria Road, Lalbagh Road and Whitefield branches, interested candidates may walk-in for an interview Candidates having Sales experience from Automobile or any Retail field with good communication skills preferred Roles and Responsibilities Greets all customers promptly; provides timely professional service. Fills in Customer Contact Card Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate. Builds customer loyalty and promotes the dealership’s brand image. Is accurate and timely in completing paperwork and assigned tasks. Sells accessories, Insurance and Finance products. Delivers vehicle to customers in a positive and memorable way. Effectively prospects by phone, mail, e-mail and face-to-face to meet prospect generation targets. Identifies repeat customers and treats them accordingly. Contacts previous customers, especially those who are ending their finance tenure, about new product arrivals. Notifies prospects of upcoming special programs and promotions. Calculates and tracks progress of sales and prospect goals and sales deals. Shifts priorities and goals as work demands change. Maintains composure and courtesy in dealing with customers and fellow employees. Ensures that work is completed on time and as required Acts quickly to implement plans; organizes work efficiently; follows up to ensure successful implementation. Identifies ways to improve operations and customer service. Reference existing manuals, publications and other written documents to obtain needed information. Keeps up-to-date on VW products and competitor products. Meets or exceeds monthly income and sales goals. Maximizes recommendation sales Desired Candidate Profile Marketing or Sales experienceAuto industry (2/4W) experience or any Retail Sales preferred Perks and Benefits Explains the price of the vehicle in a way that the customer focuses on the value of the vehicle, rather than the price. Effective and accurate with finance calculations. Effective problem-solving solving skills. Adaptable and flexible. Able to perform multiple tasks effectively. Empathetic to customers and their problems situations. Communicates effectively, especially in problem situations by phone, mail, e-mail, and face-to-face. Exhibits a team attitude towards management and peers. Able to effectively negotiate. Able to effectively sell at a retail level. Applies active listening techniques. Able to effectively resolve conflicts. Manage time productively. Maintains composure and perspective in difficult situations. Plans and organizes effectively. Communicates effectively via phone, e-mail, and face-to-face. Utilizes basic PC and software skills. Objection handling skills. Product knowledge Competition knowledge