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Votiko Solutions PVT. LTD. Hiring for Hiring for International Voice Process (Inbound & Outbound) at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Description:
We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.
Preferred Criteria:
– Candidates should be self-driven, motivated and task driven individuals who can learn fast and operate with minimal support from Manager and Lead.
– Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
– Candidates should ensure Work-like environment with no disturbance during the work hours.
– The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.
Shifts: Night Shift.
Eligibility Criteria: – Minimum qualification required 10+2
Freshers / Experience candidates can apply
– Experienced candidates will have to provide relevant documents
– Any candidates who cannot provide relevant experience/education documents will not be considered
– Excellent written and verbal communication, comprehension and problem-solving skills
– Flexible to work in night shifts.
– Candidates applying for the role should be above 18 years of age
– Candidate Should:
– Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
– Have the Ability to empathize with and prioritize customer needs
– Demonstrates interpersonal skills with a diverse customer base
– Demonstrates conflict resolution, negotiation
Location: Surat
Salary: 20,000 to – 40,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call +91 8511539085
If the above requirements suit your interest, please call us on +91 8511539085
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team.
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Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
Freshers / Experience candidates can apply
– Experienced candidates will have to provide relevant documents
– Any candidates who cannot provide relevant experience/education documents will not be considered
– Excellent written and verbal communication, comprehension and problem-solving skills
– Flexible to work in night shifts.
– Candidates applying for the role should be above 18 years of age
– Candidate Should:
– Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
– Have the Ability to empathize with and prioritize customer needs
– Demonstrates interpersonal skills with a diverse customer base
– Demonstrates conflict resolution, negotiation.
Experience:
0 – 3 years