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Private Jobs / Private Sector
Votiko Solutions PVT. LTD. Hiring for international BPO Agent at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Description:
Votiko Professionals who are willing to take a high volume of inbound / outbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service.
Requirements:-
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Responsibilities:-
– Contact potential or existing customers to inform them about a product or service
– Answer questions about products or the company
– Ask questions to understand customer requirements
– Enter and update customer information in the database
– Take and process orders in an accurate manner
– Handle grievances to preserve the companys reputation
– Keep records of calls and sales and note useful information
Location: Surat
Experience:- 1 Year to 3 Years
Salary: 20,000 – 40,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call +91 8511539085
Regards,
Votiko Team.
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Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills.
Experience:
1 – 3 years